view cart menu separator categories menu separator faq
advanced search
How much do I have to pay for the postage?
Do you accept returns?
Under what circumstances can I return the item?
If I have problems with transactions or access, what can I do?
How long does it take to receive the item?
Who pays for return postage and packing, buyer or the seller?


How much do I have to pay for the postage?
Our company is located in Hong Kong. Please check for the postage fee according to the Hong Kong Post Office and the weight of the product.

top^

Do you accept returns?
Only when wrong item was sent; flaw or defect detected, and the buyer must contact us within 7 days after receiving the item.

top^

Under what circumstances can I return the item?
When wrong item was sent; flaw or defect detected, buyer must contact us within 7 days and return it witin 14 days after receiving the item. Otherwise, no refunds or exchanged would be offered.

top^

If I have problems with transactions or access, what can I do?
You can email us at mk_tmsaa@stu.ust.hk. We will answer your questions within 2 days.

top^

How long does it take to receive the item?
Usually within 2 weeks. If you have not received the item within 2 weeks, please contact us via email: mk_tmsaa@stu.ust.hk.

top^

Who pays for return postage and packing, buyer or the seller?
Buyers will pay for return postage and packing.

top^

Last Updated: 20 Apr 2008 10:37:22 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder